A tale of two stores Recently, I was on the hunt for a specialty item I didn't know much about, but had to buy. I walked into Store 1. It was dark, cramped and grubby. I stepped up to the counter and waited for assistance. And waited and waited and … [Read more...] about How to stop bleeding customers
Women
The secret to staying young
I've had some major milestones in the last few years...the loss of my dad on Christmas Day several years back, followed by my mom's death in December 2015, becoming an orphan and the matriarch of the family all at the same time. Plus being in the job … [Read more...] about The secret to staying young
Must-read books for 2017
Great news! People are still reading books. Not only that, but they have some great recommendations for your 2017 reading list. Virtually every genre is represented here, so read something you haven’t read before and mark off “do something new and … [Read more...] about Must-read books for 2017
Sexual harassment on the job: What you don’t know can hurt you
Business people know the basics of sexual harassment in the workplace: Don't demand sex from your employees. Don't display pornographic materials in the building. Don't fondle your workers. Don't base employment decisions on sex – or … [Read more...] about Sexual harassment on the job: What you don’t know can hurt you
Create a professional development plan using these 10 steps
One way ensure that you will bring added value to your company is to have a professional development plan in place. Creating such a plan takes thought, research and work, but it will pay off down the road. And the time will pass anyway, so put it to … [Read more...] about Create a professional development plan using these 10 steps
Happiness: Cause or effect?
“When I am/have ____, I’ll be happy.” We’ve all been told that this is the wrong way to go about being happy. What we need to do, the happiness gurus tell us, is to be happy with whom we are and what we have – right now, in this moment. Don’t rely … [Read more...] about Happiness: Cause or effect?